You must carefully go through our terms and conditions of use hereunder and privacy policy available at happyheads.com before you decide to access this website or avail the Services (as defined below) provided hereunder and as updated from time to time.
Terms of Use
We at happyheads.com (“happy heads”) (“We”, “Our”, “Us”) care about you (“Customer”, “You”, “Your”, “User”) and your use of this website. These terms and conditions of use (“Terms”) govern your access and use of this website and all services provided hereunder, including by way of any different modes, as updated from time to time (“Services”). Your use of the same should be in accordance with our privacy policy (“Policy”) (together, this “Agreement”).
By using or visiting the website, or by using any content or information provided as part of the website/services, you agree to have read, understood and accepted these Terms. You must be 18 years of age or more to register or use these Services in any manner. In case of representation for minors, you agree to have the authority and capacity to represent the minor, to register their name and access Services on their behalf. All Services provided to minors will be in accordance with the laws.
If you violate these Terms and Policy, we may take action against your account which may include deactivating your on-going registration and if we do, you agree to not register again without our explicit permission. This Agreement defines the terms and conditions under which you are allowed to use this website and describes the manner in which we shall treat your account while you are registered with us. We reserve the right to revise these Terms at any time without any notice, and by using this website, you are expected to review the updated Terms on a regular basis. Your continued usage of this website constitutes your acceptance of these Terms. This Agreement supersedes all previous oral and written communication to you relating to your use of the website to avail the Services.
We provide our Services in accordance with applicable laws. You must use our services for legal, authorized and acceptable purposes only. You will not use (or assist others in using) our Services in ways that either violate, misappropriate or infringe our rights or are otherwise illegal and instigating an offense of moral turpitude. We reserve the rights to limit or withdraw your access to this website or to cancel any service registrations, at our own discretion. By accepting these Terms, you agree that our consultants, doctors, etc. including any third party service providers herein are not personally responsible and liable for any consequence to you as a result of your availing our Services and you shall in no manner bring action against them. Disputes, if any, with regard to your use of this website and Services should only be logged in accordance with our customer redressal mechanism (as enumerated below).
Customer Redressal
If you have any questions about any part of this Agreement including your use of the Services, please write to us at info@happyheads.com. We will revert to you within seven (7) business days of receiving the complaint. In case of queries regarding payments including cancellations and refunds, it will be in accordance with our Cancellation Policy (see below).
We provide the following Services:
- Consultation and supervised medication for mental health and related disorders, if diagnosedPsychotherapy and one-to-one counseling sessionsPsychological assessmentsCareer CounselingForensic PsychologyArt TherapySpecial EducationYoga and Meditation (group and one-to one) sessions Mental well being workshops and seminarsSupport and Discussions groups
Cancellation Policy
Once the payment is made, we initiate refunds only where the allotted consultant was not available for the session and no prior intimation was made regarding the same.
